It is important to us at OYS that you feel secure when shopping with us. Therefore, we would like to inform you about how we will use your information in the future and what your rights are when you shop with us or visit our website.
Who is responsible for your personal data?
OYS AB is responsible for the personal data that you provide to us and is accountable for your personal data in accordance with applicable data protection regulations.
OYS AB
Kungshöjdsgatan 3
411 20 Gothenburg
Sweden
Company Register: Swedish Companies Registration Office
Organization Number: 559469-3193
VAT Registration Number: VAT-NR SE 559469319301
Email: hello@oysoys.com
When do we process your personal data?
OYS collects and processes personal data about you when you make a purchase on our website, oysoys.com. The collection and processing of personal data primarily occur to enter into a purchase agreement and to provide services and offers.
As a Subscriber with OYS, we use your email address to keep you informed about offers and news.
What personal data do we collect about you?
OYS collects the following personal data about you as a customer:
- Name and identification number (personal number or national ID)
- Address
- Phone number
- Payment details
- Customer number
- IP address
- Information about your use of our website
OYS collects the following personal data about you as a Subscriber in our community:
- Name
Why do we process your data?
The personal data of OYS customers are primarily processed to:
- Fulfill obligations towards you as a customer, such as completing purchases, invoicing, and providing support.
- Meet delivery and warranty commitments.
- Offer general customer care and service, including responding to inquiries and correcting incorrect information.
- Manage the customer relationship and provide our services.
- Assess which payment methods we can offer you, for example, through credit assessments.
- Improve and develop services, products, and functions.
- Conduct market research to influence our offers and services.
- Perform risk management and prevent fraud.
- Prevent misuse or improper use of our services.
- Fulfill obligations related to contests.
- Comply with applicable laws.
OYS may also use stored personal data for statistics, market research, market and customer analysis, business follow-up, and development of business systems and methods for purchasing goods and services.
Profiling
For Subscribers, OYS may process personal data through profiling. We analyze information about how you use our website, which products, services, and offers you have shown interest in, information about your purchases, which of our newsletters you have interacted with, whether you have signed up for any of our events, and information about your account. We do this to provide you with offers we believe are relevant to you and to invite you to events we think you would like to attend.
You have the right to object to such profiling at any time. Any objection should be sent to hello@oysoys.com. Once OYS has received your request, we will cease processing your personal data for this purpose.
Legal Grounds for OYS's Processing of Personal Data
All collection and processing of personal data are based on legal grounds. Your personal data may be processed to fulfill an agreement with you as a customer, such as to complete a purchase and fulfill obligations.
Your personal data may also be processed with your consent. Your consent must be freely given, specific, informed, and constitute an unequivocal agreement to serve as a legal basis. OYS never processes sensitive personal data based on a balance of interests and does not perform any automated processing without consent.
How long do we store your data?
OYS stores your personal data as long as it is required to fulfill the purposes for which it was collected. However, your personal data may be saved for a longer period if necessary to meet statutory requirements. As a Subscriber in OYS's community, your personal data is stored as long as you consent to it.
Access to Stored Personal Data
OYS may share personal data with other companies within the same group as OYS and with partners to fulfill our obligations and the purposes mentioned above.
Data shared with third parties is only used to provide the aforementioned services to you, such as couriers for the delivery of goods, media agencies for marketing distribution, and credit reporting or collection agencies for credit checks, identity verification, and debt collection.
We never transfer your personal data for marketing purposes to third parties outside OYS and our partners. We will also not sell your personal data to third parties without your consent. OYS may disclose your personal data if it is necessary to comply with applicable laws or requirements from authorities, to protect OYS's legal interests, or to detect, prevent, or address fraud and other security or technical issues.
OYS always strives to store personal data within the EU/EEA. However, data may be transferred and processed in a country outside the EU/EEA (third country). Any transfer is made in accordance with applicable legislation, and the individuals affected by the transfer will be informed.
How do we protect your personal data?
We aim to protect your data in the best possible way and have taken technical and organizational measures to safeguard your information from loss, manipulation, and unauthorized access. We continuously adapt our security measures in line with technical advancements. To ensure the security of card purchases, all information is sent in encrypted form. This means that the data is transmitted via a secure connection and that your personal data cannot be read by unauthorized parties. For card purchases, we work with an authorized payment intermediary who helps us verify with your bank that your card is valid for purchases.
What are your rights?
Upon your request or on our initiative, we will correct, delete, anonymize, or supplement your data if it is found to be incorrect, incomplete, or misleading.
As a data subject, you have the right to request:
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Access to your personal data. You have the right to obtain a record or a copy of the personal data we hold about you.
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Correction of your personal data. Upon request, OYS will promptly correct any incorrect or incomplete data that we process about you.
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Deletion of your personal data. You have the right to request that your personal data be deleted if it is no longer necessary for the purposes for which it was collected. If there is a statutory requirement for the retention of your personal data or other legitimate reasons why OYS must retain your data, such as unpaid debts, your personal data cannot be deleted. In such cases, we will cease processing for purposes other than complying with the law.
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Restriction of processing. You have the right to request that your personal data only be processed for certain limited purposes. You can, for example, request a restriction when you believe your data is incorrect and you have requested correction as outlined above. While the accuracy of the data is being investigated, its processing will be limited.
If OYS has disclosed your data to third parties, we will notify each recipient of any corrections or deletion of data, as well as any restriction on data processing.
If you have consented to OYS storing and using your personal data for marketing purposes, you can withdraw your consent at any time. Such withdrawal can be limited to only a part of the processing, for example, direct marketing.
As a data subject, you have the right to submit any complaints regarding the processing of your personal data to the Swedish Data Protection Authority.
You can contact us either by sending a letter to OYS AB, Kungshöjdsgatan 3, 411 20 Gothenburg, Sweden, or by emailing hello@oysoys.com. Your requests will be responded to by OYS as soon as possible, and no later than within one month. If we do not intend to fulfill your requests within the specified time, OYS is obligated to explain why.
Use of Cookies and Other Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your online experience. OYS utilizes services such as Google's advertising services.
Changes to OYS's Privacy Policy
OYS reserves the right to make changes to this Privacy Policy at any time. If the Privacy Policy is amended, OYS will notify you with reasonable notice. If you do not accept the amended Privacy Policy, you have the right to terminate the agreement with OYS before it takes effect. You can terminate the agreement by contacting us.
Contact Information for Data Protection Officer
We care about our customers' personal data! Please do not hesitate to contact us if you have any questions about how we process your personal data, this Privacy Policy, or if you would like to request a data record.
Our contact information is:
OYS AB
Kungshöjdsgatan 3
411 20 Gothenburg
Sweden
Email: hello@oysoys.com
Company Register: Swedish Companies Registration Office
Organization Number: 559469-3193